Critical Incident Management and Simulations
While leading a project to improve the rapid response capacity of the International Committee of the Red Cross (ICRC), Raj developed an interest in finding ways to develop organizational and management capacity to respond to critical incidents. Inspired by the simulations used by the London Metropolitan Police in training their senior officers in crisis management, he has gone on to develop a number of simulation exercises all of which have been delivered to multi-agency audiences of senior managers of international civilian organizations who commit staff to missions in hostile environments. Examples of his work include:
- the Advanced Workshop developed for the Security Management Initiative (SMI) of the Harvard Program on Humanitarian Policy and Conflict Research (HPCR, 2006 and 2007)
- the Advanced Training Program on Humanitarian Action of the Swedish International Development Agency (ATHA/SIDA 2006)
- the Course Security Management in Hazardous Environments, developed for the Folk Bernadotte Academy (FBA 2007 and also for the course Coordination and Cooperation in Multifunctional Peace Operations (MULTIFUNC) course)
- the Critical Incident Management Training developed for the United Nations High Commissioner for Refugees (UNHCR, 2008).
Participants to his courses have been senior headquarters managers and security professionals with operational responsibilities. They are generally individuals who have been directly involved in crisis management at the headquarters and field level. Examples of the types of candidates would include Directors of Operations, Head of Security, Head of Mission/Country Representative, Regional officer or Desk Officers, Rapid Response Team members, etc. Participants have come from government institutions, armed forces, the private sector, UN agencies, international NGOs, the Red Cross/Red Crescent Movement, academia and policy writers.
How do the simulations work?>>
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